Shipping policy

Shipping Policy

Thank you for shopping with Mercy Hollow Boutique!

Processing Time

Orders are processed within 1–3 business days after your order is placed. Orders are not processed or shipped on weekends or holidays.

Shipping Time

Once your order has shipped, delivery times will vary based on the shipping method selected at checkout. Most orders arrive within 3–7 business days after shipment.

Shipping Rates

Shipping rates are calculated at checkout based on the weight of your order and your shipping address.

Order Tracking

Once your order ships, you will receive a confirmation email with tracking information.

Incorrect Addresses

Please ensure your shipping address is correct before placing your order. Mercy Hollow Boutique is not responsible for orders shipped to an incorrect address provided by the customer.

Lost or Stolen Packages

Mercy Hollow Boutique is not responsible for lost, stolen, or delayed packages once they have been marked as delivered by the shipping carrier. If you experience an issue, please contact the carrier directly.

Damaged Items

If your order arrives damaged, please contact us within 3 days of delivery with photos of the damage so we can assist you.

Contact Us

If you have any questions regarding your order, please contact us at:
Mercyhollowboutique@yahoo.com

Thank you for supporting Mercy Hollow Boutique!